Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: via contact form, we collect your name, email, practice type, and message.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
We don’t use tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the site.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: site operations, security, and enquiry responses.
- Legal obligation: data retention/disclosure as required.
4. Who we share data with
We use trusted providers ("processors") acting on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — contact-form email delivery.
- Google LLC — web font delivery.
- Cal.com — appointment scheduling (booking calendar only).
We do not sell or share data for behavioral advertising.
5. International transfers
EU-based, serving US clients; data may be processed in the EU/US with safeguards like SCCs.
6. Data retention
Contact-form data is kept only as needed, then deleted or anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: access, rectify, erase, restrict, object, or port data. Lodge complaints with your supervisory authority.
8. Your rights (California — CCPA/CPRA)
California residents: know, delete, correct data, or opt out of "sale"/"sharing". We do not sell/share data. No discrimination for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legal timeframes.
10. Changes to this policy
This policy may be updated. "Last updated" reflects the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com